Privacy Policy

Last Updated: 2/4/2025

CIRRUS Information Technology Resources LLC (“CIRRUS,” “we,” “our,” or “us”) values your privacy and is committed to protecting personal information collected through our website, services, communications, and business operations. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://www.cirrusitr.com or engage with our services.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Name, company name, job title
Email address, phone number, mailing address
Account credentials and service-related identifiers
Communication preferences

Business & Service Data

Support tickets, service requests, communications
Technical data required to provide managed IT services
Logs, diagnostics, and system performance metrics

Marketing & Analytics Data

Website interactions and usage behavior
Cookies, pixels, IP address, browser/device data
Referral sources and affiliate tracking identifiers

SMS & Communication Data

Mobile phone numbers provided voluntarily
Message content related to service delivery
Opt-in and opt-out records

2. How We Use Information

We use collected information for legitimate business purposes, including:

Delivering managed IT, cybersecurity, and consulting services
Account management, billing, and customer support
Service analytics, reporting, and performance improvement
Internal business operations and strategic planning
Sales, marketing, and promotional communications
Affiliate marketing, referral tracking, and partnerships
Compliance with legal, contractual, and regulatory obligations

3. Marketing & Affiliate Relationships

CIRRUS may participate in affiliate marketing programs and partner relationships. This means we may earn commissions when users click affiliate links or engage with third-party offerings.

Affiliate links may use cookies or tracking technologies
We do not control third-party privacy practices
Users are encouraged to review third-party privacy policies

Participation in affiliate programs does not result in the sale of your personal information.

4. SMS Communications & Mobile Data

By providing your mobile number, you consent to receive 1-to-1 SMS communications related to service delivery, support, scheduling, and operational notifications.

Message frequency varies based on service activity
Message and data rates may apply
You may opt out at any time by replying STOP
You may request assistance by replying HELP

SMS Privacy Notice:
Mobile phone numbers and SMS opt-in consent are used solely for direct communication related to CIRRUS services. Mobile opt-in data will not be shared, sold, or disclosed to third parties for marketing or promotional purposes.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality and performance
Analyze usage trends and visitor behavior
Support marketing, analytics, and affiliate tracking

Users may disable cookies through browser settings; however, some features may not function properly.

6. Data Sharing & Disclosure

We may share information with:

Service providers, vendors, and contractors supporting operations
Analytics, CRM, marketing, and communication platforms
Legal, regulatory, or law enforcement authorities when required
Business partners as part of service delivery or partnerships

We do not sell personal data as defined under applicable U.S. privacy laws.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information. While no system is completely secure, we strive to use industry-standard protections to prevent unauthorized access, disclosure, or misuse.

8. Data Retention

We retain personal and business data only as long as necessary to:

Fulfill service obligations
Meet legal, contractual, or regulatory requirements
Support legitimate business interests

9. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

Request access to your personal information
Request correction or deletion of data
Opt out of marketing communications
Withdraw SMS consent at any time

Requests may be submitted using the contact information below.

10. Third-Party Links

Our website may contain links to third-party websites or services. CIRRUS is not responsible for the privacy practices or content of third-party sites.

11. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Information

For questions, concerns, or privacy requests, contact:

CIRRUS Information Technology Resources LLC
Email: support@cirrusitr.com
Phone: 202-984-0343
Website: https://www.cirrusitr.com