One monthly agreement covering every layer of your technology: remote monitoring and management, a 24/7 service desk, managed detection and response, endpoint and email security, backup and disaster recovery, compliance management and IT documentation. CIRRUS operates a single integrated platform, so nothing falls between vendors.
Most providers stitch together a half dozen disconnected tools and pass the seams on to you. CIRRUS runs a unified management, security, backup and compliance stack, which means faster detection, cleaner reporting and one accountable party when something breaks.
Remote monitoring and management, patching, automation, asset intelligence and a 24/7 service desk operating against defined response times.
Next-generation antivirus, endpoint detection and response, ransomware detection, a 24/7 managed SOC, email security, dark web monitoring and user training.
Encrypted endpoint and server backup, business continuity appliances, cloud replication and dedicated Microsoft 365 and Google Workspace protection.
Automated assessments, policy generation, evidence collection and audit-ready reporting mapped to HIPAA, PCI DSS, CMMC, NIST and CIS controls.
Every managed device carries a lightweight agent that reports health, applies policy and lets our engineers resolve most issues before a user opens a ticket.
Continuous agent-based monitoring of workstations, servers, virtual machines and network devices. Disk, memory, service, event log and hardware health alerts route directly into our service desk queue with automated first-response remediation.
Policy-driven operating system patching on a tested deployment ring schedule, with maintenance windows, reboot control, failure retries and monthly compliance reporting that shows exactly which devices are current.
Automated updating of the applications attackers actually target — browsers, PDF readers, Java, runtimes, conferencing and productivity tools — plus standardized software deployment for new machines.
Hardened configuration baselines, local administrator control, USB and removable media policy, screen lock and power standards, and drift detection when a device falls out of compliance.
Scheduled maintenance routines, service restarts, disk cleanup, print queue repair and custom scripted remediation that closes routine issues automatically, day or night, without a ticket.
Automated network discovery and a live hardware and software inventory: warranty dates, age, specifications, installed applications and license counts, used to drive refresh budgeting and audit responses.
Enrollment, configuration profiles, application deployment, encryption enforcement and remote wipe for company and personally owned phones and tablets that touch business data.
Secure attended and unattended remote control with session recording and audit logging, so a technician can be on a user’s screen in seconds instead of scheduling a site visit.
Windows Server, hypervisor and virtual machine administration, capacity monitoring, storage health, Active Directory and hybrid identity maintenance across on-premises and cloud workloads.
A professional services automation platform sits behind every request, so response times, effort and outcomes are measured rather than remembered.
Phone, email and portal support for end users. Priority-based routing, defined first-response and resolution targets, and after-hours coverage for critical incidents including nights, weekends and holidays.
Every request is logged, categorized, time-tracked and reported against your service level agreement. You can see open, aging and breached tickets at any time — not just when we send an invoice.
A self-service portal for submitting and tracking tickets, approving quotes, reviewing assets and pulling reports, with role-based access for managers and executive sponsors.
Structured change control for migrations, refreshes and new site builds, with task plans, milestone tracking, resource scheduling and documented rollback procedures.
Integrated quoting and hardware sourcing through national distribution, with approval workflow, order tracking, asset tagging and automatic enrollment of new devices into management and security.
Executive dashboards covering ticket volume and trends, patch and security posture, backup success rates, asset lifecycle and budget forecast, presented in a scheduled business review.
Antivirus alone stopped being a security program a decade ago. CIRRUS layers prevention, detection, human analysis and user behavior into a single monitored program with 24/7 escalation.
A 24/7/365 security operations center staffed by human analysts who monitor endpoint, network and cloud telemetry, triage alerts, eliminate false positives and escalate confirmed incidents with a recommended containment action.
Behavioral EDR that identifies attack techniques rather than known file signatures, with process tree forensics, automated isolation of a compromised host and rollback of malicious changes.
Managed AV combining signature, heuristic and machine-learning detection with global threat intelligence, centrally policy-controlled so no endpoint is left running default settings.
Dedicated ransomware behavior monitoring that watches for mass encryption activity, isolates the device from the network automatically and restores affected files from protected snapshots.
Centralized collection and correlation of security event logs from endpoints, firewalls, servers and cloud identity providers, with retention periods set to meet insurance and regulatory requirements.
Continuous monitoring of Microsoft 365 and Google Workspace for impossible-travel sign-ins, disabled multifactor authentication, malicious inbox rules, unauthorized application consent and abnormal file downloads.
AI-driven anti-phishing that sits in front of the mailbox to catch business email compromise, spoofing, credential harvesting and malicious attachments that native filtering routinely misses.
Automated phishing simulation campaigns and short video training assigned on a recurring schedule, with per-user risk scoring and completion reporting that satisfies insurer and auditor expectations.
Continuous monitoring of criminal marketplaces and breach dumps for your domains and executive accounts, with immediate alerting and forced credential rotation when exposure is found.
Recurring internal and external vulnerability scans with CVE-level findings, severity ranking, remediation guidance and trend reporting that proves the backlog is actually shrinking.
Scheduled internal network penetration tests that safely emulate an attacker who has already reached your LAN, producing an executive summary, technical findings and prioritized fixes on a repeatable cadence.
Multifactor authentication enforcement, conditional access policy, single sign-on, privileged account separation and an encrypted credential vault with full audit trail for shared secrets.
A backup you have never restored is a theory. Every CIRRUS backup is verified, tested and documented against a recovery time objective you have agreed to in writing.
Automated, encrypted image and file-level backup of laptops and desktops to cloud storage, protecting the local data users keep off the server — with rapid self-service or assisted restore.
Image-based server protection with a local continuity appliance plus offsite cloud replication. Failed servers can be virtualized locally or in the cloud within minutes rather than rebuilt over days.
Dedicated SaaS backup for Exchange Online, OneDrive, SharePoint, Teams and Google Workspace. Microsoft’s retention policy is not a backup, and deleted or ransomware-encrypted cloud data is your responsibility.
Automated boot verification and screenshot proof that each backup is actually recoverable, with daily success reporting and immediate escalation on consecutive failures.
Documented recovery runbooks with defined recovery time and recovery point objectives, failover sequencing, contact trees and scheduled live DR exercises so the plan is proven before it is needed.
Encrypted business file sync, sharing and mobile access with versioning, retention, granular permissions and audit logging — a controlled alternative to personal cloud accounts.
Whether the pressure comes from an auditor, a cyber insurance renewal, a grantor or a government contract clause, the answer is the same: documented controls and current evidence.
Guided assessment workflows mapped to HIPAA, PCI DSS, CMMC, NIST 800-171, NIST CSF, CIS Controls and GDPR, producing gap analyses, remediation plans and evidence packages an auditor will accept.
Written information security policies, acceptable use, incident response, access control and business continuity documents generated from your actual environment and reviewed on an annual cycle.
Scheduled deep network, security and cloud assessments that produce a risk score, an executive risk report, a full detail report and a management plan — the same artifacts due diligence reviewers ask for.
A live, structured documentation system holding network diagrams, configurations, runbooks, vendor records, warranty data and standard operating procedures, linked to the assets they describe.
Role-based encrypted storage for administrative credentials, certificates and license keys, with access logging, rotation policy and clean offboarding when staff or vendors change.
We complete the technical sections of your cyber insurance application accurately and close the control gaps — MFA, EDR, backup, training, privileged access — that carriers now require before they will bind or renew.
As a Microsoft partner and a Sophos partner, CIRRUS designs, migrates, secures and operates the platforms your business runs on every day.
Tenant setup and migration, Exchange Online, SharePoint and Teams governance, Intune device policy, Entra ID identity management, license right-sizing and nonprofit or government licensing programs.
Server-to-cloud migration planning, Azure virtual machines, virtual desktop, file services and hybrid identity, with cost governance so cloud spend does not quietly outgrow the budget it replaced.
Next-generation firewall deployment and management, switching, wireless, VLAN segmentation, guest network isolation, VPN and site-to-site connectivity with monitored uptime.
Zero trust network access that grants users a specific application rather than the whole network, replacing legacy VPN exposure for remote staff, field crews and contractors.
Spam and malware filtering, outbound protection, encryption, archiving and continuity so mail keeps flowing during a provider outage or migration cutover.
Standardized device catalogs, competitive sourcing through national distribution, imaging and zero-touch deployment, warranty tracking and secure decommissioning with certified data destruction.
The stack is the same. What changes is how much of it we operate and how much your own team keeps.
CIRRUS is your IT department. We own the service desk, the security program, the vendors and the roadmap, billed per user or per device at a flat monthly rate.
Your internal team stays in charge. CIRRUS supplies the enterprise tooling, 24/7 monitoring, security operations center and overflow capacity that are hard to justify building in house.
Defined scope, defined price. Migrations, security remediation, office moves, assessments and government task orders delivered against a written statement of work.
Every agreement includes remote monitoring and management, patching, 24/7 help desk support, next-generation antivirus, endpoint detection and response, managed SOC monitoring, endpoint backup, email security, security awareness training, documentation and reporting. Server continuity, Microsoft 365 backup, compliance management and penetration testing are added based on your risk profile and regulatory obligations.
Small business managed services in the Maryland and DC region are typically priced per user or per device per month. CIRRUS quotes after an assessment so the number reflects your actual device count, server footprint, compliance requirements and support expectations rather than a generic average.
Response targets are written into the agreement and tiered by severity. Business-down and security incidents receive immediate attention around the clock; standard requests are answered within business-hour targets. Performance against those targets is reported to you, not just tracked internally.
Managed services agreements are normally written as annual terms with monthly billing, because security and compliance programs need continuity to be meaningful. Project and task order work is quoted independently with no ongoing commitment.
Yes. Cloud-first identity, zero trust remote access, endpoint backup and device management mean a laptop is fully supported whether it sits in a Baltimore office, a construction trailer or a home in another state.
Onboarding starts with a full assessment and documentation build, then agent deployment, security baseline enforcement, backup configuration and identity hardening. Most environments reach steady state within 30 to 60 days depending on size and the condition of the existing environment.
We will run a full network, endpoint and Microsoft 365 security assessment and walk you through the findings — whether or not you move forward with CIRRUS.
